This is evident from the research of Kassa and Stichting Geldbelangen. Both organizations receive weekly emails from angry consumers raising the alarm about missing compensation.
Lender Santander consistently refuses consumers asking for compensation. It is estimated that tens of thousands of clients in this group are not getting the compensation they are entitled to. Crédit Agricole Consumer Finance (CACF) pays thousands of euros too little in compensation to customers who apply for the compensation scheme via Mijnrentetoeslag.nl.